Privacy Policy

Effective Date: 16/12/2024

Thank you for visiting the Agrocommerce MARDI website (https://agrocommercemardi.veecotech.com.my/), operated by MARDI. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our Site.

1. Information We Collect

We collect and process the following types of information:

a. Personal Information

Information you provide directly to us when you:

• Register or create an account on the Site.
• Purchase products or services.
• Contact us via forms, email, or customer support.

Examples: Name, email address, phone number, mailing address, payment details.

b. Non-Personal Information

Automatically collected data, such as:

• IP address.
• Browser type and version.
• Device information.
• Pages visited and time spent on the Site.
• Cookies and similar tracking technologies.

2. How We Use Your Information

Your information is used to:

• Process transactions and deliver purchased goods/services.
• Improve and personalize your user experience.
• Respond to inquiries or provide customer support.
• Send updates, promotional materials, or other communications (with your consent).
• Comply with legal obligations and enforce our terms of service.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors assisting us in operating the Site (e.g., payment processors, delivery partners).
• Legal Authorities: When required to comply with laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under applicable laws, including:

• Accessing the personal data we hold about you.
• Requesting corrections or updates to your information.
• Requesting the deletion of your personal data.

To exercise these rights, contact us at: agroshoppe@mardi.gov.my

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting the revised policy on the Site. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: agroshoppe@mardi.gov.my 

Phone: +60 12-267 8528

Address: BBShoppe, Ibu Pejabat MARDI Persiaran MARDI-UPM 43400 Serdang, Selangor.

By using the Agrocommerce MARDI website, you consent to this Privacy Policy.